29th September 2010       Kier Building Maintenance

Dear Sirs

I am pleased to inform you a complimentary telephone call the first received for this year has been made to West North West Homes on 28th September 2010 from Mrs B Wade, 49 New Street Grove Pudsey.

Mrs Wade would like to pass on her thanks for the repairs to her UPVC doors which have been done at her home.

We are always striving to provide an excellent service to our customers and therefore may I take this opportunity to pass on my thanks to you personally. This shows that you are aware of the importance of doing a good job to the satisfaction of our customers.

Many thanks once again, and keep up the good work.

Yours faithfully Graham Ollerenshaw (maintenance manager)

10th November 2007           Replacing Conservatory Roof

Dear Alternative Windows

Please find enclosed a cheque for the full amount for replacement conservatory roof at our property.

Thank you for your assistance in this matter. A special thank you to your work force for a job well done and their assistance in removing items of furniture and then replacing them. The cleaning up was excellent. All were very pleasant and helpful. (no charge for the cups of tea!). Please pass thanks on to them.

We would have no hesitation in recommending you/your company to our friends and colleagues.

Once again - Thank You

Yours Sincerely

Pamela Slater

21st November 2007

Alternative Windows

Just thought we would put a note of gratitude in, with special thanks to your team of fitters who's workmanship is second to none. They were both courteous and tidy. We are very pleased with the windows and doors and do appreciate the time and effort you and your staff went through to get the mullion windows made.

We would not hesitate to recommend Alternative Windows to anyone. Thanks again for an excellent and professional job.

Kind Regards

Frank & Helen

12th August 2009

Dear Sirs

              I write to express my appreciation of the window changing carried out at my flat this morning by 2 of your representatives.

They arrived well on time and were considerate, helpful and efficient – and certainly lived up to Regent Managements glowing forecast of your firm’s work and workers.

It was a pleasure to have them here and what I foresaw as an intrusive and tiresome experience was a comfortable and genuine pleasure and experience.

I feel the least I can do in return for their considerate efforts and hard work is to commend them to their employers for their A1 service and their thoroughly pleasant visit to my home.

Most Sincerely yours   

Brian Elliot.

23rd September 2009

Alternative Windows

Just a line to let you know we are very pleased with the installation your fitters carried out recently. Gary and his football fanatic mate have done a first class job. They were very neat and tidy, to such and extent that I have not had the slightest bit of decorating to do, for which I am very grateful!

I am very impressed, and will not hesitate to recommend your company to anyone.

Yours Sincerely C.H Mathers

WILLIAM MERRITT

Disabled Living Centre & Mobility Service.

24th November 2009

Dear Mr Wagstaff

I would be very grateful if you could pass my thanks to Andy and Ashlee who replaced 31 windows at The William Merritt Living Centre & Mobility Service during October.

Their behaviour was very proffessional.They worked diligently and with respect for our premises and our service. They worked to my planned schedule, starting and finishing the work on time. They were well mannered young men and I was very pleased to have them here for 2 weeks.

I am sure that you will be pleased to know that they represented your company well.

Yours Sincerely Jane Friend - Centre Manager